Privacy Policy

In the following, we inform you about the processing of your personal data in the context of the use of our online offer.


Responsible

23media GmbH

Johann-Krane-Weg 18
48149 Münster

Telephone: 0251 - 93394400
Fax: 0251 - 93394499
Mail: info@23m.com


Contact

If you have any questions regarding data protection, please contact us using the contact details provided above.


Data protection officer

Attorney at law Johannes Meibers, LL.M.
meibers.data protection GmbH
House Sentmaring 9
48151 Münster

Phone: +49 251 203 197 - 0
Fax: +49 251 203 197 - 99
Mail: info@meibers-datenschutz.de

Storage period

We generally delete your personal data when it is no longer necessary for the purposes for which it was collected or otherwise processed.

If we have asked for your consent and you have given it, we will delete your personal data if you withdraw your consent and there is no other legal basis for the processing.

We will delete your personal data if you object to the processing and there are no overriding legitimate grounds for the processing or if you object to the processing for the purposes of direct marketing or related profiling.

If deletion is not possible because processing is still necessary for compliance with a legal obligation (legal retention periods, etc.) to which we are subject or for the assertion, exercise or defense of legal claims, we restrict the processing of your personal data.

You can also find more information on the storage period in the following passages.

Your rights

You have the following rights with respect to your personal data:
- Right to information
- Right to rectification
- Right to deletion
- Right to restrict processing
- Right to object to processing
- Right to data portability

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out on the basis of Article 6 (1) (e) or (f) DS-GVO; this also applies to profiling based on these provisions. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. We will then no longer process your personal data for these purposes.

You have the right to revoke consent to the processing of your personal data at any time if you have given us such consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You have the right to complain to a supervisory authority about the processing of your personal data by us.

Provision of your personal data

The provision of your personal data is generally not required by law or contract and is not necessary for the conclusion of a contract. You are generally not obliged to provide your personal data. If this should nevertheless be the case, we will point this out to you separately when collecting your personal data (for example, by marking the mandatory fields in input forms).

Failure to provide your personal data regularly means that we will not process your personal data for one of the purposes described below and that you will not be able to take advantage of an offer related to the respective processing (example: without providing your e-mail address, you will not receive our newsletter).

Web hosting

We use external services for web hosting. These services may have access to personal data that is processed in the context of the use of our online offer.

Web server log files

We process your personal data in order to be able to display our online offer to you and to ensure the stability and security of our online offer. In the process, information (for example, requested element, accessed URL, operating system, date and time of request, browser type and version used, IP address, protocol used, amount of data transferred, user agent, referrer URL, time zone difference to Greenwich Mean Time (GMT) and/or HTTP status code) is stored in so-called log files (access log, error log, etc.).

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest here is the proper display of our online offer and ensuring the stability and security of our online offer.


Security

For security reasons and to protect the transmission of your personal data and other confidential content, we use encryption on our domain. You can recognize this in the browser line by the string "https://" and the lock symbol.

Contact

If you contact us, we process your personal data in order to process your contact.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest here is the processing of your contact. If the processing is necessary to fulfill a contract with you or to carry out pre-contractual measures based on your request, the legal basis for the processing is also Art. 6 (1) lit. b DS-GVO.

We use external services to provide and maintain our email inboxes. These services may have access to personal data that is processed in the context of contacting us. Further information on the services used, the scope of data processing and the technologies and processes involved in the use of the respective services can be found below in the further information on the services we use and under the links provided there:

Gmail
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://www.google.com/gmail
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.

To support the processing of your contact, we use support systems (appointment booking systems, live chats, ticket systems or help desks, etc.) and use external services for this purpose. These services may have access to personal data that is processed in the course of contacting us via a support system. Further information on the services used, the scope of data processing and the technologies and processes involved in the use of the respective services can be found below in the further information on the services we use and under the links provided there:

Intercom Business Messenger
Provider: Intercom, Inc, United States of America, and Intercom R&D Unlimited Company, Ireland.
Website: https://www.intercom.com/de
Additional Information & Privacy: https://www.intercom.com/legal/privacy, https://www.intercom.com/legal/security-policy and https://www.intercom.com/legal/eu-us-privacy-shield-policy

Zendesk Support
Provider: Zendesk, Inc, United States of America, and Zendesk International Ltd, Ireland.
Website: https://www.zendesk.de
Additional Information & Privacy: https://www.zendesk.de/company/privacy-and-data-protection/ and https://www.zendesk.de/company/legal/
Warranty: EU Standard Contractual Clauses. You can request a copy of the EU Standard Contractual Clauses from us.

Cookies & similar technologies

Cookies are used. Cookies are text information that is stored on your terminal device. A distinction is made between session cookies, which are deleted immediately after you close your browser, and persistent cookies, which are only deleted after a certain time.

In addition to cookies, similar technologies (tracking pixels, web beacons, etc.) may also be used. In this respect, the following statements on cookies also apply to similar technologies. Likewise, these explanations apply to further processing in connection with cookies and similar technologies (analysis & marketing, etc.). This also applies in particular to any consent you may have given for the use of cookies. This also extends to other technologies and to further processing in connection with cookies and similar technologies.

Cookies may serve to enable the use of certain functions. Cookies can also be used to measure the reach of our online offer, to design it according to needs and interests and thus to optimize our online offer and our marketing. Cookies can be used by us and by external services.

We use a consent tool to manage the cookies used and the relevant consents. Details on the cookies used (purpose, storage period, external service, etc.) and the Consent Tool can be found in the following passages and the Consent Tool used by us.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest is the management of the cookies used and the related consents. Depending on the purpose of the processing, our legitimate interests can be inferred from the following passages.

You can prevent the storage of cookies by setting your browser accordingly. Below we provide links for typical browsers where you can find more detailed information on managing cookie settings:
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Internet Explorer / Edge: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
- Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
- Opera: https://help.opera.com/de/latest/web-preferences/#cookies
- Yandex: https://browser.yandex.com/help/personal-data-protection/cookies.html

You can find further objection options under the following links: https://www.youronlinechoices.eu/, https://youradchoices.ca/en/tools, https://optout.aboutads.info and https://optout.networkadvertising.org/?c=1.

If you prevent cookies from being saved, this may affect the proper functioning of our online service. If you delete all cookies, the above settings will also be lost and must be made again.

Furthermore, you can activate the "Do-Not-Track" function of your browser to indicate that you do not wish to be tracked. Below we provide links for typical browsers where you can find more detailed information about the "Do-Not-Track" setting:
- Firefox: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen
- Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
- Internet Explorer / Edge: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
- Opera: https://help.opera.com/de/latest/security-and-privacy/
- Safari no longer supports the "Do-Not-Track" feature as of February 2019. The following link can be used in Safari to prevent cross-site tracking: https://support.apple.com/de-de/guide/safari/sfri40732/12.0/mac
- Yandex: https://browser.yandex.com/help/personal-data-protection/do-not-follow.html

You can also revoke or manage your consent with regard to the cookies used in the Consent Tool we use.

Analysis & Marketing

We process your personal data in order to measure the reach of our online offer, to design it according to needs and interests, and thus to optimize our online offer and our marketing.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest here is the optimization of our online offer and our marketing.

We use external services for analysis and marketing. This may also involve profiling (for purposes of advertising, personalized information, etc.). Profiling may also take place across services and devices. For more information about the services used, the scope of data processing and the technologies and procedures involved in the use of the respective services, as well as whether profiling takes place when using the respective services, and, if applicable, information about the logic involved and the scope and intended effects of such processing for you, please refer to the more detailed information about the services we use at the end of this passage and the links provided there.

You can prevent the storage of cookies by setting your browser accordingly. Below we provide links for typical browsers where you can find more detailed information on managing cookie settings:
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Internet Explorer / Edge: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
- Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
- Opera: https://help.opera.com/de/latest/web-preferences/#cookies
- Yandex: https://browser.yandex.com/help/personal-data-protection/cookies.html

 

You can find further objection options under the following links: https://www.youronlinechoices.eu/, https://youradchoices.ca/en/tools, https://optout.aboutads.info and https://optout.networkadvertising.org/?c=1.

If you prevent cookies from being saved, this may affect the proper functioning of our online service. If you delete all cookies, the above settings will also be lost and must be made again.

Furthermore, you can activate the "Do-Not-Track" function of your browser to indicate that you do not wish to be tracked. Below we provide links for typical browsers where you can find more detailed information about the "Do-Not-Track" setting:
- Firefox: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen
- Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
- Internet Explorer / Edge: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
- Opera: https://help.opera.com/de/latest/security-and-privacy/
- Safari no longer supports the "Do-Not-Track" feature as of February 2019. The following link can be used in Safari to prevent cross-site tracking: https://support.apple.com/de-de/guide/safari/sfri40732/12.0/mac
- Yandex: https://browser.yandex.com/help/personal-data-protection/do-not-follow.html

Google Ads Conversion Tracking
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://ads.google.com/intl/de_de/home/
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.

Google Tag Manager
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://support.google.com/tagmanager/answer/6102821?hl=de
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.

Google Universal Analytics
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://support.google.com/analytics/answer/2790010?hl=de
Further information & data protection: https://support.google.com/analytics/answer/6004245?hl=de and https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.

Hotjar
Provider: Hotjar Limited, Malta.
Website: https://www.hotjar.com/
Further information & data protection: https://www.hotjar.com/legal/policies/privacy/

Social media presences

We maintain social media presences with external services in order to be able to communicate with users there and thus optimize our online offering and our marketing.

This privacy policy also applies to the following social media presences:
- Facebook: https://www.facebook.com/23mediagmbh/
- Instagram: https://www.instagram.com/23mediagmbh/?hl=de
- Twitter: https://twitter.com/23media?lang=de
- Youtube: https://www.youtube.com/channel/UC9FFdAXhCHTFPfhTyLdaxTA

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest here is the optimization of our online offer and our marketing.

In the context of the use of external services, profiling (for purposes of advertising, personalized information, etc.) may also occur. Profiling may also take place across services and devices. For more information about the services used, the scope of data processing and the technologies and procedures involved in the use of the respective services, as well as whether profiling takes place when using the respective services, and, if applicable, information about the logic involved and the scope and intended effects of such processing for you, please refer to the more detailed information about the services we use at the end of this passage and the links provided there.

Facebook
Provider: Facebook Ireland Limited, Ireland. Facebook Ireland Limited is a subsidiary of Facebook, Inc, United States of America.
Website: https://www.facebook.com
The provider and we are jointly responsible. We have concluded a corresponding agreement with the provider. You can request a copy of the agreement from us.
Further information & data protection: https://developers.facebook.com/docs/plugins/, https://www.facebook.com/legal/terms/information_about_page_insights_data, https://de-de.facebook.com/privacy/explanation, https://de-de.facebook.com/policies/cookies/, https://www.facebook.com/help/566994660333381?ref=dp and https://de-de.facebook.com/help/568137493302217

Instagram
Provider: Facebook Ireland Limited, Ireland. Facebook Ireland Limited is a subsidiary of Facebook, Inc, United States of America.
Website: https://www.instagram.com
Further information & data protection: https://help.instagram.com/581066165581870 and https://help.instagram.com/519522125107875

Twitter
Provider: If you live within the European Union, EFTA countries or the United Kingdom, the controller is Twitter International Company, Ireland. If you live in the United States of America or in another country outside the European Union, EFTA countries or the United Kingdom, the controller is Twitter, Inc, United States of America.
Website: https://www.twitter.com
More information & privacy: https://twitter.com/de/privacy, https://help.twitter.com/de/rules-and-policies and https://help.twitter.com/de/safety-and-security

YouTube
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://www.youtube.de
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.

Fonts & Scripts

We use fonts and scripts from external services to be able to display our online offer to you and to always ensure up-to-date fonts and scripts.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest here is the proper display of our online offer and ensuring up-to-date fonts and scripts.

Profiling (for purposes of advertising, personalized information, etc.) may also occur in the context of the use of external services. Profiling may also occur across services and devices. For more information about the services used, the scope of data processing and the technologies and procedures involved in the use of the respective services, as well as whether profiling takes place when using the respective services, and, if applicable, information about the logic involved and the scope and intended effects of such processing for you, please refer to the further information about the services we use at the end of this passage and the links provided there.

Applications

If you apply to us, we process your personal data in order to carry out the application procedure and to make a decision on the establishment of an employment relationship. After the end of the application process, we restrict the processing of your personal data and delete or destroy it at the latest after you have received the rejection letter or return the application documents to you and delete or destroy any copies, unless you have consented to our further use of your personal data.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest here is the proper implementation of the application process and, if necessary, the defense against claims based on the rejection of an application. If the processing is necessary for the decision on the establishment of an employment relationship, the legal basis for the processing is also Section 26 (1) sentence 1 BDSG.

Captchas

We use captchas to protect our online offer from misuse, machine and/or automated entries (for example in forms) and to prevent any misuse.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 (1) lit. a DS-GVO. If we have not asked you for your consent, the legal basis for the processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest here is the protection of our online offer and the prevention of misuse.

We use external services to provide the captchas. This may also involve profiling. Profiling can also take place across services and devices. For more information about the services used, the scope of data processing and the technologies and procedures involved in the use of the respective services, as well as whether profiling takes place when using the respective services, and, if applicable, information about the logic involved and the scope and intended effects of such processing for you, please refer to the further information about the services we use at the end of this passage and under the links provided there.

Google reCAPTCHA
Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://www.google.com/recaptcha/
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries takes place depending on the respective Google service and under the application of the various EU standard contractual clauses, insofar as these are offered by Google. For more information on this and Google's responsibility, please see the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there.